Which of the following would be included in a contract to ensure satisfactory outcomes are delivered?
Giving employees the right to make modest decisions in an independent and self-directing way, on behalf of the organisation. Trusting employees to do the right thing, for example, when faced with a customer complaint.
‘Positivity’ is about (choose one):
It is said that society is undergoing the ‘fourth industrial revolution’. Which description most close-ly defines this idea?
Spot the one which is one of the seven wastes.
Peter Scholtes identified ten behaviours (have you noticed ho it's always ten, never nine or eleven?) which commonly create problems in teams. Which are the three out of the four shown, which are genuine Scholte terms to describe these undesirable behaviours?
A psychological view in which an employee treats the business and the work as if it were their own:
A small group of workers, under the leadership of a supervisor, seeking to make constructive practi-cal small changes to bring about operational improvement in the workplace.
Continuous improvement – making small changes in operations and activities in a never-ending way – is called in Japanese:
In what way might a contract clause be used to stop the supplier from making unwarranted price increases during the term of the contract?
