Pass the Avaya ACSS - 7895 78950X Questions and answers with CertsForce

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Questions # 1:

Which two statements about Campus Business Continuity are true? (Choose two.)

Options:

A.

The active and standby Avaya Contact Center Select (ACCS) servers are in different network subnets and/or campus locations.


B.

The active and standby servers must be in the same location and network subnet using static IP addresses.


C.

To support Business Continuity resiliency, the Avaya Contact Center Select (ACCS) agents must each have an associated Windows domain user account in the same Windows domain as the active and standby servers.


D.

The active and standby Avaya Contact Center Select (ACCS) must be visualized on the same VMware host servers.


Expert Solution
Questions # 2:

A user's access to prompt management controls through the Launchpad is controlled through which three controls? (Choose three.)

Options:

A.

Partitions


B.

Element Manager login


C.

Access class


D.

Basic Launchpad rights


E.

Windows group security


Expert Solution
Questions # 3:

A customer with Contact Center Multimedia (CCMM) installed needs to create, modify, and monitor outbound campaigns.

Which CCMM tool provides this functionality?

Options:

A.

The Multimedia Contact Manager


B.

The CCMA


C.

The E-mail Manager


D.

The outbound campaign Management Tool


Expert Solution
Questions # 4:

Where are the media files that provide music and recorded announcements to contact center applications stored?

Options:

A.

The Avaya Contact Center Select (ACCS) contact center system


B.

The IP Office voice mail system


C.

The Avaya Aura® Media Server (AAMS) dedicated for Avaya Contact Center Select (ACCS)


D.

The Avaya Aura® Media Server (AAMS) from Communication Manager (CM)


Expert Solution
Questions # 5:

The information used to populate Real Time Displays may be transmitted by using which two modes? (Choose two.)

Options:

A.

Broadcast


B.

Unicast


C.

Anycast


D.

Multicast


Expert Solution
Questions # 6:

When working with application flows, which statement about errors In syntax and logic in Orchestration Designer is true?

Options:

A.

They appear in the problems view in Orchestration Designer.


B.

The errors are signaled by Orchestration Designer at the instant they occur,


C.

The errors are automatically corrected.


D.

They appear in the error log view.


Expert Solution
Questions # 7:

Which three applications are included with the IP Office admin suite Installation? (Choose three.)

Options:

A.

Avaya Grep


B.

System Status


C.

IP Office Platform Manager


D.

IP Office Manager


E.

System Monitor


Expert Solution
Questions # 8:

Which three skillset configuration data sets are parts of the sample data provisioned with Avaya Contact Center Select (ACCS)? (Choose three.)

Options:

A.

OB_Skill1


B.

Email_Skill1


C.

Skill2


D.

VM_Skill1


E.

Outbound_Skill1


Expert Solution
Questions # 9:

The SIP Domain for the IP Office is set to ukaccslpoll.lab.trn.com.

When administering the IP Office to work with Avaya Contact Center Select (ACCS), which two steps are required? (Choose two.)

Options:

A.

Verify SIP trunks are available for the ACCS integration.


B.

Verify that SIP Registrar Enable is configured in the IP Office VoIP settings.


C.

Administer the ACCS system SIP Domain to match the IP Office.


D.

Change the IP Office SIP Domain to match the ACCS system.


Expert Solution
Questions # 10:

Which of the Avaya Contact Center Select (ACCS) Ignition Wizard configuration tasks is optional for a installations?

Options:

A.

IP Office


B.

Licensing


C.

Multimedia


D.

Security Settings


Expert Solution
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