Refer to the exhibit.
The data in the exhibit are found in the Route Definition window under the Configuration component of Avaya Aura® Contact Center (AACC) for a SIP-based Contact Center with an Avaya Aura® Media Server.
Which statement correctly describes how the Route Number field is used?
A customer with Avaya Aura® Contact Center (AACC) wants to create variables for use in script and flow applications.
What are the limitations of creating global and call variables?
The administrator has created a primary flow application that will point to a secondary flow application.
From the block palette, which block is used to point one script to another?
Which task can the supervisor perform in the Real-Time Displays window under the Change Mode column?
Refer to the exhibit.
The flow in the exhibit has been created in Avaya Aura® Contact Center (AACC) Orchestration Designer Scripting. If the automotive skillset is out of service, the caller will hear a technical difficulties announcement, and then proceed to the Logic Block. After the technical difficulties announcement, the caller should be disconnected.
To provide a disconnect, to which block should the technical difficulties output block be connected?
A supervisor in an Avaya Aura® Contact Center (AACC) SIP environment would like to play an announcement and collect digits from a caller using the following TFE command:
GIVE IVR WITH VXML TREATMENT voicexml
PARAMETERS
What is a valid input after the parameters command?
A customer with Avaya Aura® Contact Center (AACC) is attempting to add a new activity code to the system, but receives a system error stating that the maximum number of activity codes allowed has been exceeded.
To determine the maximum number of allowed activity codes, under which option within the Configuration component would the customer look?
A customer with on Avaya Aura Contact Center Is using the IF THEN ELSE END IF expression in the script.
Given the following section of script:
IF DNIS = SOOO THEN
QUEUE TO SKILLSET customer_service
WAIT 2
ELSF
QUEUE TO SKILLSET general_lnfo
WAIT 2
END IF
QUEUE TO SKILLSET backup_sklllset WAIT 2
Which statement describes what will happen to a caller encountering this section of script?
A customer with Avaya Aura® Contact Center (AACC) needs to create a new Contact Center Management supervisor in a SIP environment?
Which field is mandatory for a Contact Center Management supervisor in a SIP environment?
