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Pass the ASHRM Advancing Health Care Risk Management CPHRM Questions and answers with CertsForce

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Questions # 1:

A hospital's Ethics Committee is seeking advice on a case involving the elective sterilization of an adolescent patient who is developmentally disabled. One of the parents is refusing consent. The risk manager should evaluate which of the following?

    who has consent authority

    competency level of the patient

    diagnosis of the patient

    state statutes and laws

Options:

A.

1, 2, and 3 only


B.

1, 2, and 4 only


C.

1, 3, and 4 only


D.

2, 3, and 4 only


Questions # 2:

An unstable patient in the emergency department needs transfer to another hospital. Which of the following statements is true regarding the refusal of an on-call physician to treat this patient?

Options:

A.

The on-call physician may refuse to participate in the care of any patient, for any reason.


B.

The on-call physician may refuse to participate in the care of a patient, as long as that refusal is not based on insurance status or other financial concerns.


C.

The on-call physician is relieved of duty only if unavailable because of caring for another patient, or because of other circumstances outside the physician's control.


D.

The on-call physician is never relieved of duty to accept a patient needing specialized services.


Questions # 3:

Which of the following factors should be considered when setting or adjusting indemnity reserves?

    incurred medical expenses

    emotional pain and suffering

    medical expert witness costs

    future cost of medical care

Options:

A.

1, 2, and 3 only


B.

1, 2, and 4 only


C.

1, 3, and 4 only


D.

2, 3, and 4 only


Questions # 4:

Which of the following are essential elements of a standard loss run?

Options:

A.

date, frequency, and severity


B.

common law, case law, and analysis


C.

date, expense, and indemnity


D.

date, location, and root cause analysis


Questions # 5:

People make fewer errors when:

Options:

A.

Staff work as a coordinated team with shared communication tools


B.

Individuals work alone to avoid distraction


C.

Speed is prioritized over verification


D.

Errors are hidden to protect reputations


Questions # 6:

Which of the following best describes the appropriate scope of a risk manager's involvement in community disaster preparedness?

Options:

A.

Analyze liability risks arising from patient harm sustained due to strained or inadequate resources during a mass-casualty event.


B.

Incorporate emergency management into a comprehensive enterprise risk management plan designed to conserve and protect organizational assets.


C.

Quantify risk exposures associated with implementing the disaster plan.


D.

Calculate the value of human resources, equipment, and supplies consumed, with reimbursement to be obtained from FEMA.


Questions # 7:

A hospital risk manager has been called to the Neonatal Intensive Care Unit to discuss a 25-week premature infant whose parents are refusing a planned blood transfusion due to their religious beliefs. After gathering information on the infant’s condition and hearing the parents and the healthcare professionals disagree on the best interests of the infant, the risk manager should

Options:

A.

arrange for an ethics committee consultation to meet the parents and discuss the issue.


B.

prohibit the blood transfusion, respecting the parents’ rights as substitute decision-makers for the infant.


C.

advise the care team to proceed with the blood transfusion.


D.

contact legal counsel to arrange for an emergency court hearing to obtain a court order from the state to intervene.


Questions # 8:

What are risk treatment strategies?

Options:

A.

Risk avoidance, risk retention, risk transfer (and risk reduction/mitigation)


B.

Public relations, branding, advertising


C.

Litigation, denial, delay


D.

Staff vacation scheduling


Questions # 9:

What significantly impacts whether incident reports are discoverable?

Options:

A.

State statutes, federal statutes, and case law


B.

The color of the incident form


C.

The patient’s insurance plan


D.

Staff seniority


Questions # 10:

Which of the following should a risk manager consider when evaluating the effectiveness of a claims management program?

    indemnity-to-expense ratios

    total number of cases reported

    percentage of cases resolved within reserves

    percentage of cases identified prior to claim

Options:

A.

1, 2, and 3 only


B.

1, 2, and 4 only


C.

1, 3, and 4 only


D.

2, 3, and 4 only


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