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The most important information to capture in the audit log of an application hosting personal data is the last user who accessed personal data. This is because the audit log is a record of the activities and events that occur within the application, such as user actions, system events, errors, or exceptions. The audit log helps to monitor and verify the compliance, security, and performance of the application, as well as to detect and investigate any incidents or anomalies. Capturing the last user who accessed personal data in the audit log helps to ensure the accountability and traceability of the data access, as well as to identify and prevent any unauthorized or inappropriate use, disclosure, or modification of personal data.

A privacy impact assessment (PIA) is a systematic process to identify and evaluate the potential privacy impacts of a system, project, program or initiative that involves the collection, use, disclosure or retention of personal data. A PIA should be done first when planning a new implementation for tracking consumer web browser activity, as it would help to ensure that privacy risks are identified and mitigated before the implementation is executed. A PIA would also help to ensure compliance with privacy principles, laws and regulations, and alignment with consumer expectations and preferences. The other options are not as important as conducting a PIA when planning a new implementation for tracking consumer web browser activity. Seeking approval from regulatory authorities may be required or advisable for some types of personal data or data processing activities, but it may not be necessary or sufficient for tracking consumer web browser activity, depending on the context and jurisdiction. Obtaining consent from the organization’s clients may be required or advisable for some types of personal data or data processing activities, but it may not be necessary or sufficient for tracking consumer web browser activity, depending on the context and jurisdiction. Reviewing and updating the cookie policy may be required or advisable for some types of personal data or data processing activities, but it may not be necessary or sufficient for tracking consumer web browser activity, depending on the context and jurisdiction1, p. 67 References: 1: CDPSE Review Manual (Digital Version)

The best way to ensure an organization’s enterprise risk management (ERM) framework can protect the organization from privacy harms is to complete a privacy risk assessment. A privacy risk assessment is a systematic process of identifying, analyzing, evaluating, and treating the privacy risks that may affect the organization’s objectives, operations, stakeholders, and reputation. A privacy risk assessment helps to align the ERM framework with the privacy requirements, expectations, and obligations of the organization, as well as to prioritize and mitigate the privacy risks that may cause privacy harms. Privacy harms are the adverse consequences or impacts that may result from the unauthorized or inappropriate use, disclosure, or loss of personal data, such as financial loss, identity theft, discrimination, reputational damage, emotional distress, or physical harm.

The principle of least privilege is the most important principle to apply when granting access to an ERP system that contains a significant amount of personal data. The principle of least privilege states that users should only have the minimum level of access and permissions necessary to perform their legitimate tasks and functions, and no more. Applying the principle of least privilege helps to protect the privacy and security of the personal data in the ERP system, as it reduces the risk of unauthorized or inappropriate access, disclosure, modification, or deletion of the data. It also helps to comply with the privacy laws and regulations, such as the GDPR, that require data controllers and processors to implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk.

Asymmetric encryption, also known as public-key encryption, encrypts and decrypts data using two separate yet mathematically connected cryptographic keys. One key is called the public key and can be shared with anyone, while the other key is called the private key and must be kept secret. The public key is used to encrypt the data, and only the corresponding private key can decrypt it. Likewise, the private key can be used to sign the data, and only the corresponding public key can verify it. This method provides confidentiality, integrity, authentication and non-repudiation for data.

The best indication of a highly effective privacy training program is that members of the workforce understand their roles in protecting data privacy, because this shows that the training program has successfully raised the awareness and knowledge of the workforce on the importance, principles and practices of data privacy, and how they can contribute to the organization’s privacy objectives and compliance. According to ISACA, one of the key elements of a privacy training program is to define and communicate the roles and responsibilities of the workforce in relation to data privacy1. Members of the workforce who understand their roles in protecting data privacy are more likely to follow the privacy policies and procedures, report any privacy incidents or issues, and support the privacy culture of the organization2. Recent audits have no findings or recommendations related to data privacy, no privacy incidents have been reported in the last year, and HR has made privacy training an annual mandate for the organization are not as reliable as members of the workforce understand their roles in protecting data privacy, as they do not necessarily reflect the effectiveness of the privacy training program, but rather the performance of other factors such as audit processes, incident management systems, or HR policies.

Before an organization can respond to data subject access requests (DSARs), it needs to have a clear understanding of the data in its possession, such as what types of personal data are collected, where they are stored, how they are processed, who has access to them, and how long they are retained. This will help the organization to locate and retrieve the relevant data for each DSAR, and to ensure that the data are accurate, complete and up to date. Understanding the data in its possession will also help the organization to comply with other data protection principles and obligations, such as data minimization, purpose limitation, security and accountability.

The other options are less important or irrelevant to do first. Investing in a platform to automate data review may help to speed up the response process, but it does not guarantee that the organization has identified all the data sources and categories that are subject to DSARs. Confirming what is required for disclosure is also important, but it depends on the specific request and the applicable law or regulation. Creating a policy for handling access requests is a good practice, but it should be based on a thorough understanding of the data in its possession.

Software hardening is a technique that mitigates design flaws in the application development process that may contribute to potential leakage of personal data. Software hardening is a process of modifying or configuring software to make it more secure and resilient against attacks or exploitation. Software hardening can involve various methods, such as removing unnecessary features or functions, disabling debugging or testing modes, applying patches or updates, implementing secure coding practices, etc. Software hardening helps to protect personal data by preventing or reducing the vulnerabilities that can allow unauthorized access, use, disclosure, or transfer of personal data. References: : CDPSE Review Manual (Digital Version), page 151

Degaussing is a hard drive sanitation method that uses a powerful magnetic field to erase or destroy the data stored on a magnetic disk or tape. Degaussing should be used to sanitize hard drives containing personal data prior to being crushed, as it provides an additional layer of assurance that data has been permanently erased and cannot be recovered by any means. Degaussing also damages the drive itself, making it unusable for future storage. The other options are not effective or necessary hard drive sanitation methods prior to being crushed. Low-level formatting is a hard drive sanitation method that erases the data and the partition table on the drive, but it may leave some traces of data that can be recovered by forensic tools or software. Remote partitioning is a hard drive sanitation method that creates separate logical sections on the drive, but it does not erase or destroy the data on the drive. Hammer strike is a hard drive sanitation method that physically damages the drive by hitting it with a hammer, but it may not erase or destroy the data completely or prevent data recovery by advanced tools or techniques1, p. 93-94 References: 1: CDPSE Review Manual (Digital Version)