Unified communications (UC) integrates various communication tools such as instant messaging, email, voice, video conferencing, and collaboration platforms into a single interface. The primary benefit is enhanced collaboration, allowing teams to work together seamlessly across multiple channels and geographic locations.
Option A: Incorrect—UC focuses on communication, not resource speed.
Option B: Incorrect—UC does not provide additional storage.
Option C: Incorrect—billing is unrelated to unified communications.
Thus, the benefit of unified communications is enhanced collaboration.
[Reference:, WGU Information Technology Management – Communication Systems, section on Unified Communications., , ]
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