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The Beryl Institute Certified Patient Experience Professional CPXP Question # 16 Topic 2 Discussion

The Beryl Institute Certified Patient Experience Professional CPXP Question # 16 Topic 2 Discussion

CPXP Exam Topic 2 Question 16 Discussion:
Question #: 16
Topic #: 2

A patient experience professional has received complaints from patients and their families about a lack of communication from the nurses concerning the patients’ care. In an effort to build powerful relationships with the care staff, which of the following is the BEST way to engage the patients and their families in communication?


A.

Bedside shift report


B.

Hourly rounding


C.

Leadership rounding


D.

Whiteboard use


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