To show the connection between two devices on an Orion map, you need to meet the following requirements1:

The devices must be monitored by NPM.

The devices must support topology and be interconnected.

The devices must have the corresponding interfaces monitored and identified as full or half duplex.

The Orion Maps feature must be enabled and configured.

If you do not see the connection between two devices on an Orion map, you should first verify that you are monitoring Layer 2 and 3 topologies for the devices. You can do this by checking the NPM Network Topology widget on the device details page. This widget will reflect what connections will be automatically drawn in Orion Maps2. If the widget does not show the expected connection, you may need to enable topology polling for the devices or check the SNMP credentials and configuration3.

If you are monitoring the correct topologies and still do not see the connection, you can build a custom connection between the devices using the Orion Maps feature. In the Map Editor, you can add the two devices to the canvas, select them, and click the Connect Objects button. Here you can specify the interface on either side and choose to add the manual connection to the database2.

Building a new Orion map and adding the related entities instead of the nodes will not resolve the issue, as the related entities are based on the same topology data as the nodes. Changing the monitoring method from SNMP to CLI will not resolve the issue, as CLI is not supported for topology polling3.