In ServiceNow, when working with large lists of records, users canquickly filterrecords based on specific column values using built-in list functionalities.

A. On the list, locate and right-click on the value Hardware, select Show Matching

This is thefastestway to filter a list.

Steps:

Locate a record with theCategory = Hardwarevalue.

Right-clickon the word "Hardware."

Select"Show Matching"from the context menu.

The list is now filtered to display only records withCategory = Hardware.

B. Click Funnel icon, type Hardware, and click enter

TheFunnel icon(Filter) is used to createadvanced filters, but youcannot directly type"Hardware" into it.

You would need to manually create a filter condition:

Category→is→Hardware

C. On the Category column header, right-click and select Show > Hardware

Incorrect terminology—There is no"Show > Hardware"option.

Instead, you would need to useShow Matching(Answer A).

D. Right-click on magnifier, type Hardware, and click enter

There is no"magnifier"(search icon) method that filters records this way.

E. On Breadcrumb, click > icon, type Hardware, and click enter

Breadcrumbsprovide a visual representation ofexisting filters, but you cannotdirectly type values into breadcrumbs.