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ServiceNow Certified Implementation Specialist - Service Mapping CIS-SM Question # 15 Topic 2 Discussion

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ServiceNow Certified Implementation Specialist - Service Mapping CIS-SM Question # 15 Topic 2 Discussion

CIS-SM Exam Topic 2 Question 15 Discussion:
Question #: 15
Topic #: 2

Assuming the Apache Web Server Identification Rule (CI Identifier) is configured as shown with the following

Criterion attributes:

    Class

    Configuration file

    Version

CIS-SM Question 15

Yesterday, an Apache Web Server CI was discovered as part of Service Mapping. Today, the application owner upgraded the Apache Web Server to a different version and reran discovery of the service. What will happen in the CMDB?
A.

A duplication error will occur.

B.

A new Apache Web Server CI is created.

C.

The existing Apache Web Server CI will be reconciled with the upgraded Apache Web Server CI and its version will be updated.

D.

The Apache Web Server CI will be reclassified as a Web Server CI.

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Actual exam question for ServiceNow CIS-SM exam by Blaise802 at Aug 3, 2025, 12:00:00 AM

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