The WMI service is a Windows service that enables remote management of Windows devices using the WMI protocol. The WMI service is required for Discovery to access the configuration and status information of Windows devices using WMI queries. If the WMI service is not running on a host, it will prevent the discovery of Windows devices, as Discovery will not be able to communicate with the WMI Collector or execute WMI queries on the target device123.
[:, How to resolve a failure to communicate with the WMI Collector during top-down discovery - Support and Troubleshooting - Now Support Portal, Windows discovery without ‘domain admin’ or ‘local admin’ privileges ? - Support and Troubleshooting - Now Support Portal, Discovery — ServiceNow Elite, ]
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