The Crawl stage addresses the Foundation and Design domains. The Foundation domain establishes shared reference data and fundamental structures required by the rest of the service model, including organizations, locations, users, groups, products, and core CI information.

The Design domain introduces planning-level constructs such as Business Applications, Business Capabilities, Business Processes, and Information Objects. These records provide ownership, lifecycle, architecture, and portfolio context before the organization develops more advanced operational service models.

Manage Technical Services is addressed as the organization progresses into more mature technical service-delivery modelling, including Technical Services, Technical Service Offerings, Application Services, and their supporting CIs. Sell/Consume is associated with business-facing services, offerings, consumers, subscriptions, and service consumption.

Beginning with Foundation and Design ensures that the organization establishes trusted reference and planning data before implementing more complex operational and consumer-facing models.

=========