When transitioning to CSDM-aligned lifecycle management, ServiceNow introduces a structured lifecycle framework that separates high-level intent from detailed operational state.
Life Cycle Stage represents the macro phase of a CI’s existence (for example: Plan, Build, Deploy, Operate, Retire ).
Life Cycle Stage Status refines that phase with granular, sub-level states that vary by CI type.
Life Cycle Object determines which lifecycle stages and statuses apply, based on what kind of CI is being managed (hardware, application, document, etc.).
Life Cycle Mapping ensures a safe transition from legacy status fields by translating existing values into standardized CSDM lifecycle values—avoiding data loss or process disruption.
Together, these objects enable consistent lifecycle governance, improve reporting accuracy, and support automation across ITSM, ITOM, and IRM use cases—while remaining backward compatible with legacy CMDB data.
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