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ServiceNow Certified Implementation Specialist - Data Foundations (CMDB and CSDM) CIS-DF Question # 8 Topic 1 Discussion

ServiceNow Certified Implementation Specialist - Data Foundations (CMDB and CSDM) CIS-DF Question # 8 Topic 1 Discussion

CIS-DF Exam Topic 1 Question 8 Discussion:
Question #: 8
Topic #: 1

A global enterprise integrates data from multiple discovery sources such as ServiceNow Discovery, SCCM, AWS, and manual uploads to populate its CMDB. However, each discovery source categorizes the same CIs differently, leading to duplicate records and inconsistencies across the system. As a result, the CMDB team is struggling with data accuracy and standardization.

What actions does the CMDB team take to resolve the issue?

(Choose 2 options)


A.

Allow each discovery source to define its own CI class, even if it results in inconsistencies


B.

Create a custom script to manually adjust incoming data before storing it in the CMDB


C.

Implement and use identification and reconciliation rules to avoid duplicates and standardize CI classification


D.

Use CI Class Manager to establish standardized CI classes and attributes across all discovery sources


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