ServiceNow Certified Implementation Specialist - Customer Service Management Exam CIS-CSM Question # 70 Topic 8 Discussion

ServiceNow Certified Implementation Specialist - Customer Service Management Exam CIS-CSM Question # 70 Topic 8 Discussion

CIS-CSM Exam Topic 8 Question 70 Discussion:
Question #: 70
Topic #: 8

Which predefined conversations are available for Customer Service Virtual Agent? (Choose two.)


A.

Create Contact


B.

Check Case Status


C.

Close Case


D.

Get Help with an Order


E.

Get Help with an Asset


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