ServiceNow Certified Implementation Specialist - Customer Service Management Exam CIS-CSM Question # 55 Topic 6 Discussion

CIS-CSM Exam Topic 6 Question 55 Discussion:

Question #: 55

Topic #: 6

When working with case types, what is the lowest level in the case type hierarchy called?

Leaf-level

Decision-level

Base-level

Sub-level

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Actual exam question for ServiceNow CIS-CSM exam by Arlo6168 at Aug 3, 2025, 12:00:00 AM

Chosen Answer: A B C D
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