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CIS-CSM Exam Topic 6 Question 52 Discussion
ServiceNow Certified Implementation Specialist - Customer Service Management Exam CIS-CSM Question # 52 Topic 6 Discussion
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ServiceNow Certified Implementation Specialist - Customer Service Management Exam CIS-CSM Question # 52 Topic 6 Discussion
CIS-CSM Exam Topic 6 Question 52 Discussion:
Question #:
52
Topic #:
6
Information about a customer’s service contract is found in Knowledge.
A.
False
B.
True
Show Answer
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Answer
Correct Answer:
A
Options Selected by Other Users:
Option A:
(91 votes)
92.86%
Option B:
(7 votes)
7.14%
Explanation
[Reference: https://docs.servicenow.com/bundle/orlando-customer-service-management/page/product/, customer-service-management/concept/c_ContractsAndEntitlements.html, , ]
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B
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