ServiceNow Certified Implementation Specialist - Customer Service Management Exam CIS-CSM Question # 47 Topic 5 Discussion

ServiceNow Certified Implementation Specialist - Customer Service Management Exam CIS-CSM Question # 47 Topic 5 Discussion

CIS-CSM Exam Topic 5 Question 47 Discussion:
Question #: 47
Topic #: 5

What is the purpose of a Catalog Item variable?


A.

Allows the customer to ask a question


B.

Provides hint to the user on the field


C.

Opens a chat session with customer support


D.

Allows the customer or consumer to qualify their answer


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