ServiceNow Certified Implementation Specialist - Customer Service Management Exam CIS-CSM Question # 32 Topic 4 Discussion

ServiceNow Certified Implementation Specialist - Customer Service Management Exam CIS-CSM Question # 32 Topic 4 Discussion

CIS-CSM Exam Topic 4 Question 32 Discussion:
Question #: 32
Topic #: 4

From which one of the following can an agent create a CSM Case:


A.

Human Resource Application


B.

Incident Management


C.

Chat


D.

Special Handling Note


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