ServiceNow Certified Implementation Specialist - Customer Service Management Exam CIS-CSM Question # 8 Topic 1 Discussion

Option A: (9 votes)
Option B: (80 votes)

CIS-CSM Exam Topic 1 Question 8 Discussion:

Question #: 8

Topic #: 1

True/False: The Agent Chat [com.glide.interaction.awa] plugin is required for chat in Agent Workspace.
Options are :

False

True

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Actual exam question for ServiceNow CIS-CSM exam by Draven95588 at Aug 3, 2025, 12:00:00 AM

Chosen Answer: A B
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