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ServiceNow Certified Implementation Specialist - Customer Service Management Exam CIS-CSM Question # 1 Topic 1 Discussion

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ServiceNow Certified Implementation Specialist - Customer Service Management Exam CIS-CSM Question # 1 Topic 1 Discussion

CIS-CSM Exam Topic 1 Question 1 Discussion:
Question #: 1
Topic #: 1

Which roles are considered external?

Choose 2 answers
A.

Partner Admin (sn_customerservice. partner_admin)

B.

Customer Admin (sn_cuslomerservlce.customet_admin)

C.

Customer Service Agent (sn_customerservice_agent)

D.

Consumer Support Agent (sn_customerservice.consumer_agent)

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Actual exam question for ServiceNow CIS-CSM exam by Riven8334 at Aug 3, 2025, 12:00:00 AM

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