SAP Certified Associate - SAP S/4HANA Cloud Private Edition Service C_TS470_2412 Question # 5 Topic 1 Discussion
C_TS470_2412 Exam Topic 1 Question 5 Discussion:
Question #: 5
Topic #: 1
Which of the following are examples of issues that the Service Order Issues app can display directly? Note: There are 3 correct answers to this question.
TheService Order Issuesapp in SAP S/4HANA Cloud Private Edition, Service (Fiori app) provides real-time visibility into service order problems:
Not Fully Billed: Displays orders with incomplete billing, a common issue tracked for revenue assurance.
No Confirmations: Highlights orders lacking confirmations (e.g., time or material), indicating delays in execution tracking.
SLA Issue: Shows orders breaching service level agreements (e.g., response time), critical for contract compliance.
Contract Expired: While relevant, this is typically monitored in contract management apps, not directly in the Service Order Issues app.
Negative Margin: Margin analysis is part of profitability apps, not a direct focus of this app.This aligns with the app’s purpose in scope item 3D2 (Service Order Management)."The Service Order Issues app displays issues like Not Fully Billed, No Confirmations, and SLA Issues for proactive resolution." (SAP Fiori Apps Reference Library).
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