In SAP S/4HANA QM, outgoing quality certificates are generated for outbound deliveries (e.g., inspection type 10 or 11) to provide quality data to customers:
Delivery Item Level (C): Certificates are created at the delivery item level (transaction QC20) because each item in a delivery (VL01N) can have unique materials, batches, and inspection results requiring specific certificate data. The certificate profile (transaction QC01) is assigned to material/customer combinations, and the system generates certificates per item based on this linkage (SPRO > QM > Quality Certificates > Outgoing).
Material Level (A): Certificates aren’t created at the material master level; they’re tied to specific delivery transactions.
Shipping Point Level (B): Shipping points manage logistics, not certificate granularity.
Delivery Header Level (D): While the delivery header exists, certificates are item-specific to reflect individual material quality.
Thus, "Delivery item level" is the correct answer.References: SAP Help Portal - "Outgoing Quality Certificates"; SAP S/4HANA QM User Guide - "Certificate Creation".
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