Step by Step Explanation with exact Extract from SAP SuccessFactors Learning documents:
Understanding Feedback Surveys:
To ensure participants complete feedback surveys, administrators must create and link surveys to courses and enforce completion.
Correct Approach (D):
Create a survey object, link it to the course item, and set it as required in the settings to enforce completion.
Extract from SAP SuccessFactors Learning Documentation (SAP Help Portal, Admin Guide, Survey Management):
"To ensure survey completion, create a survey object in Learning Activities > Surveys, link it to the item in the Item’s Survey tab, and set the survey as required in the item’s Settings tab.”
This confirms option D, as it outlines the complete process.
How to Configure:
Create the survey, associate it with the item, and enable the “Required” setting to prevent course completion without survey submission.
Extract from SAP SuccessFactors Learning Documentation (SAP Help Portal, Admin Guide, Survey Configuration):
"In the item’s Settings tab, enable the ‘Survey Required’ option to ensure learners must complete the linked survey before the course is marked complete.”
Why Other Options are Incorrect:
Option A (Email link):Emailing links does not enforce completion.
"Emailing survey links does not ensure completion; surveys must be linked and required" (SAP SuccessFactors Learning Admin Guide).
Option B (Distribute independently):Independent distribution lacks enforcement.
"Independent survey distribution does not tie completion to course progress" (SAP SuccessFactors Learning Admin Guide).
Option C (External platform):External platforms are not integrated with the LMS.
"External survey platforms are not supported for enforced completion in the LMS" (SAP SuccessFactors Learning Admin Guide).
Conclusion:
The Administrator should create a survey object, link it to the item, and make it required, as specified in option D.
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