Understanding Learner Registration Changes:

When a learner cannot attend a class but wants a future session, the administrator must cancel the current registration and enroll them in a new session.

Appropriate Actions:

Cancel Registration (A):Change the learner’s status to Cancelled for the current class.

"To cancel a learner’s registration, go to Learning Activities > Classes > [Class] > Users, select the learner, and change their status to Cancelled" (SAP SuccessFactors Learning Admin Guide, Class Management).

Register in Future Session (C):Enroll the learner in a future class.

"To register a learner for a future session, navigate to Learning Activities > Classes, select the future class, and add the learner via the Users tab" (SAP SuccessFactors Learning Admin Guide, Class Management).

How to Perform:

Use the class management interface to cancel the current registration and enroll in a future session.

Extract from SAP SuccessFactors Learning Documentation (SAP Help Portal, Admin Guide, Registration Management):

"To manage a learner’s inability to attend a class, cancel their registration by setting their status to Cancelled in the class’s Users tab, then register them in a future session by adding them to the desired class.”

Why Other Options are Incorrect:

Option B (Remove and enroll):Removing is not a standard term; cancellation is correct.

"The system uses ‘Cancelled’ status, not ‘Remove,’ for registration changes" (SAP SuccessFactors Learning Admin Guide).

Option D (Reschedule entire class):Rescheduling the class is impractical for one learner.

"Rescheduling an entire class is not feasible for individual learner conflicts" (SAP SuccessFactors Learning Admin Guide).

Conclusion:

The Administrator should cancel the learner’s current registration and register them in a future session, as specified in options A and C.