The Explore phase of the SAP Activate methodology involves Fit-to-Standard workshops to align customer requirements with SAP Best Practices, often revealing change management challenges related to acceptance of the cloud-standard approach.

Option A: Some business users do not adopt the new cloud solution.Incorrect. User adoption issues typically arise in the Run phase post-go-live, not during the Explore phase. TheSAP S/4HANA Cloud OCM Guidestates, “User adoption challenges are addressed in the Run phase, while the Explore phase focuses on process alignment.”

Option B: Some project team members have never heard of organizational change management.Incorrect. Lack of OCM awareness is more likely in the Prepare phase, where change management is introduced. TheSAP Activate Methodology Guidenotes, “OCM awareness is established in the Prepare phase, with the Explore phase focusing on process validation.”

Option C: Some business departments do not feel well prepared for the go-live.Incorrect. Go-live preparedness concerns emerge in the Deploy phase, not Explore. TheSAP S/4HANA Cloud Study Guideclarifies, “Business readiness is assessed in the Deploy phase, while the Explore phase addresses process fit.”

Option D: Some managers show resistance towards the cloud standard.Correct. Resistance to the cloud-standard approach, driven by SAP Best Practices, is a common challenge during Fit-to-Standard workshops, as managers may prefer customizations. TheSAP S/4HANA Cloud OCM Guideexplains, “In the Explore phase, a typical change management challenge is managerial resistance to the cloud-standard approach, as Fit-to-Standard workshops emphasize standard processes over custom solutions.”

Extract from Official Documentation:

SAP S/4HANA Cloud OCM Guide(SAP Help Portal,https://help.sap.com ): “During the Explore phase, resistance from managers to the cloud-standard approach is a common change management challenge, as Fit-to-Standard workshops highlight the need to adopt SAP Best Practices.”

SAP Activate Methodology Guide(SAP Community,https://community.sap.com ): “TheExplore phase’s Fit-to-Standard workshops often encounter managerial resistance to cloud standards, requiring change management to address concerns and promote acceptance of SAP Best Practices.”

Additional Context:

The cloud mindset of SAP S/4HANA Cloud Public Edition prioritizes standard processes, which can challenge managers accustomed to on-premise customizations. Effective change management in the Explore phase involves communication and stakeholder engagement to overcome this resistance, ensuring alignment with the project’s goals.