A Maintenance Service Plan is a type of Maintenance Plan that is used to schedule periodic services for external customers. When a Maintenance Service Plan is scheduled, a Maintenance Service Call is generated, which contains a Customer Service Order Header and a Maintenance Order. The Maintenance Order is linked to a Service Order Item, which represents the serviceable material or asset. The Maintenance Order contains the technical details of the service, such as operations, components, and confirmations. The Service Order Item contains the commercial details of the service, such as pricing, billing, and credit check. The Maintenance Order and the Service Order Item are integrated through the Dynamic Item Processor (DIP), which transfers the costs and revenues between them. References: Maintenance Service Plan and Maintenance Service Order in SAP Help Portal.
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