Generative AI Features in SAP Sales Cloud Version 2:SAP Sales Cloud leverages generative AI to enhance sales productivity and insights.

Key Features:

Call Lists Generator (A):Automates the creation of prioritized call lists based on customer data and interactions.

Email Draft Recommender (D):Provides AI-suggested email drafts tailored to customer profiles and contexts.

Account Synopsis (E):Summarizes account information and activity, enabling sales teams to focus on high-impact tasks.

Why Other Options Are Incorrect:

Lead Scoring (B):Part of predictive analytics, not a generative AI feature.

Lead Booster (C):Refers to lead generation tools, not generative AI capabilities.

References:

SAP Sales Cloud Documentation: Generative AI Features Overview.