The SAP Customer Data Platform supports various flow controls within CX flows to manage the customer journey. Specifically, the ‘Wait Until Duration’ control allows the stalling of a CX flow’s path for a specified period or until a certain date and time. The ‘Join’ control enables the merging of different paths of a CX flow into one. These controls are essential for orchestrating complex customer interactions and ensuring timely engagements.
References = The information is verified and matched with the details provided in the SAP Customer Data Platform documentation and learning resources, particularly the SAP Help Portal and SAP Learning Journey123.
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