In SAP Service Cloud V2, case routing can utilize master data such asResponsible employeeto assign cases to specific individuals based on conditions like expertise or availability.Service Teamis also used to route cases to predefined teams. According to SAP documentation, "Case routing rules can leverage master data like Responsible Employee and Service Team to determine case assignments."

Contact(B) is a case attribute but not typically used for routing.Account hierarchy(C) is used for account management, not routing.