In SAP Service Cloud V2,Restriction rulesare used to define specific access constraints, such as limiting access to certain accounts or cases based on conditions.Business rolescontrol user access rights by assigning permissions to objects, views, and fields. According to SAP documentation, "Access rights are managed through Restriction Rules and Business Roles to ensure users have appropriate permissions."
Validation rules(A) enforce data integrity, not access.Autoflow(D) automates actions, not controls access.
[References:, SAP Help Portal: Access Management in SAP Service Cloud V2, SAP Learning: Business Roles and Restriction Rules, ]
Contribute your Thoughts:
Chosen Answer:
This is a voting comment (?). You can switch to a simple comment. It is better to Upvote an existing comment if you don't have anything to add.
Submit