Salesforce Certified Slack Administrator (Slack-Admn-201) Salesforce-Slack-Administrator Question # 53 Topic 6 Discussion

Salesforce Certified Slack Administrator (Slack-Admn-201) Salesforce-Slack-Administrator Question # 53 Topic 6 Discussion

Salesforce-Slack-Administrator Exam Topic 6 Question 53 Discussion:
Question #: 53
Topic #: 6

In Large Inc’s Enterprise Grid design, each business unit has its own workspace, and everyone is also a member of the Global workspace. The Sales team at Large Inc are slow adopters of Slack and have been using email instead of Slack to communicate with peers.

Which of these strategies should the Sales team AVOID using to connect cross-functionally more effectively with Slack?


A.

Move their channels into the Global workspace and convert the default channels to private, to ease the Sales team’s fears about privacy.


B.

Create an org-wide #sales-wins channel so that account representatives can share updates on new customers and celebrate big deals.


C.

Create a #customer-feedback channel for Sales to convey customer concerns to the Product and Engineering teams.


D.

Create an org-wide #help-sales channel where cross-functional partners can turn to Sales with questions and requests for help.


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