Salesforce allows administrators to create object-specific quick actions that launch flows directly from record pages. This is ideal for collecting feedback, such as when a sales rep closes an Opportunity.

D. Use Salesforce Flow with object-specific action — ✅ A Screen Flow can be launched from an Opportunity record using an object-specific Quick Action. The flow can include fields to gather feedback, and the record context (Opportunity ID) is passed automatically.

Incorrect Options:

A. Process Builder cannot be used to launch a flow via object-specific actions.

B. While Salesforce Surveys are valid tools, they are not integrated with object-specific actions in this way.

C. Using Apex is unnecessary for this use case when standard Flow and Quick Actions provide a declarative solution.

Reference Extracts from Salesforce Help – Object-Specific Quick Actions:

“You can launch Screen Flows from object-specific quick actions to collect user input related to the current record.”

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