Salesforce Certified Omnistudio Consultant (Plat-Con-201) OmniStudio-Consultant Question # 4 Topic 1 Discussion

Salesforce Certified Omnistudio Consultant (Plat-Con-201) OmniStudio-Consultant Question # 4 Topic 1 Discussion

OmniStudio-Consultant Exam Topic 1 Question 4 Discussion:
Question #: 4
Topic #: 1

A company is designing a new console for contact center

agentsto display case data for customers. All cases will be fetched using a

single DataRaptor. This page needs to display cases as follows:

* "Open" cases with case description, case open date, case type,

assigned to and priority fields. Open cases should be highlighted with

a red border.

* "Awaiting Closure" cases with case description, last action taken date,

resolution, approval reason for closure, and assigned to fields. These

cases should be highlighted with a grey border.

* "Closed" cases with case description, resolution, case closed date

fields with a link to duplicate cases.

How should the consultant design the FlexCard solution to meet these

requirements?


A.

Using three FlexCards


B.

Using a single FlexCard with three states


C.

Using a single FlexCard with multiple card filters


D.

Using a single FlexCard with three flyouts


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