A nonprofit organization is using Volunteers for Salesforce and wants its volunteers to be able to log their own volunteer hours.
Which two solutions should a consultant propose to meet this need? Choose 2 answers
A.
Set up a workflow rule with a weekly email alert sent to all volunteers asking them to reply back and report their hours for the week and then a user will manually enter the hours in Salesforce.
B.
Set up a Chatter Group for each volunteer job, add volunteers who are assigned to that job, and have the volunteers log their hours in the Chatter Group.
C.
Set up the Volunteers Personal Site and direct the volunteer to record hours on the tab there.
D.
Set up a Log Volunteer Hours section on a page on your website and direct volunteers there to log their hours to the volunteer job or shift they worked on.
To allow volunteers to log their own hours in Volunteers for Salesforce, the consultant should propose setting up the Volunteers Personal Site or adding a Log Volunteer Hours section on the nonprofit’s website.
Volunteers Personal Site:
This site allows volunteers to log in and manage their hours directly within Salesforce.
Steps to Set Up:
Navigate to Setup > Sites.
Create a new site and configure it to use the Volunteers for Salesforce functionality.
Add the Volunteers Personal Site tab and configure the permissions.
Direct volunteers to use this site to log their hours.
Log Volunteer Hours Section on Website:
Create a section on the nonprofit’s website where volunteers can log their hours.
Steps to Set Up:
Design a web form that captures the volunteer's job or shift and the hours worked.
Use Salesforce Web-to-Case or Web-to-Lead to capture this data and create records in Salesforce.
Direct volunteers to this section to submit their hours.
Both solutions provide a user-friendly way for volunteers to log their hours without requiring manual entry by staff.
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