A consultant explains how a sending domain differs from a customer ' s primary domain. The customer is evaluating their options around configuring their domain.
Which two questions should their IT team be asked? (Choose 2)
A.
Are they able to modify their domain configuration ' s DNS entries?
B.
Does their company allow delegation of subdomains to third parties?
C.
Will they be able to create and post DNS files when self-hosting?
D.
Can they provide access for Marketing Cloud to update the DNS records?
Configuring a dedicated sending domain (used for links, tracking, and authentication) separate from the company ' s primary corporate domain is fundamentally a DNS delegation exercise, and the two gating questions a consultant must confirm with IT are precisely about DNS control and organizational policy. First, the IT team must confirm they are able to modify their domain ' s DNS entries at all — without edit access to the authoritative DNS zone, no sending-domain configuration (CNAME records for link/tracking domains, SPF/DKIM entries) can proceed. Second, because a dedicated sending domain is typically implemented as a subdomain (for example, email.company.com) with its DNS delegated or pointed to Marketing Cloud ' s infrastructure, IT must confirm whether company policy permits delegating subdomains to a third-party platform like Salesforce — some organizations restrict this for security or governance reasons. Option C, about creating and posting DNS files when self-hosting, is not a standard Marketing Cloud domain configuration concept — Marketing Cloud does not require the customer to ' host ' DNS files. Option D, giving Marketing Cloud direct access to update DNS records, is not how the process works; the customer ' s own IT team makes the DNS changes based on records Salesforce provides, rather than granting Salesforce direct DNS access. Reference: Sending Domain Configuration, Email Domain Setup.
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