Email Studio's Send Tracking feature in Salesforce Marketing Cloud allows users to review detailed statistics on their email sends, including bounce information. By using this feature, Cloud Kicks can access metrics like the number and types of bounces, reasons for bounces, and which addresses failed to receive the email.
How to Access Bounce Data: Navigate to Email Studio > Tracking > Sends. Within the specific send’s tracking details, bounce data can be reviewed, including hard bounces, soft bounces, and any associated error messages.
Salesforce Documentation Reference: For more details, refer to Salesforce Help - Send Tracking Overview.
Contribute your Thoughts:
Chosen Answer:
This is a voting comment (?). You can switch to a simple comment. It is better to Upvote an existing comment if you don't have anything to add.
Submit