A provider system wants to leverage Health Cloud to enable its care providers to conduct video visits with their patients to discuss socioeconomic factors that impact their care.
Which capability should a consultant recommend for this use case?
Video Visits for Social Determinants of Health (SDOH):
Exact Extract:
“Use Virtual Care in Health Cloud to enable video visits between care providers and patients, including for conversations about social and economic factors.”
[Reference: Administer Health Cloud – Virtual Care, Other Options:, Telehealth: A generic term; Salesforce feature is specifically named “Virtual Care.”, Intelligent Appointment Management: Focuses on scheduling, not video., Integrated Care Management: For care plans and interventions, not video visits., ]
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