The use case describes:

A UI component to display customer data → FlexCards

A link to start a process (build a new order) → OmniScript

Retrieving and displaying available products → DataRaptors (and often Integration Procedures if orchestration is needed).

Let’s map it step by step:

D. FlexCards → Used to display contextual customer data on the UI and provide clickable actions (like "Create New Order").

E. OmniScript → Guides the user through the order creation process, step by step (product selection, details, confirmation).

A. DataRaptors → Extract and load Salesforce data (e.g., retrieving available products, saving the order).

???? These three are the core capabilities needed.

Why not the others?

B. Integration Procedures – Helpful if the solution requires multiple data sources or orchestration, but the question doesn’t explicitly state external integration or complex orchestration. If data is all within Salesforce, DataRaptors are enough.

C. Document Generation – Used to create documents (PDFs, Word, etc.), which isn’t part of this order creation flow.

Salesforce Health Cloud / OmniStudio Reference:

???? Salesforce OmniStudio Developer Guide

“FlexCards present contextual information and actions in a UI component.”

“Use OmniScripts to guide users through business processes such as creating orders.”

“DataRaptors retrieve, transform, and save Salesforce data for use in OmniScripts and FlexCards.”