A customer compliance department requires encryption at rest, notification of activities, and extensive field tracking.
What are some key considerations and recommended practices for supporting compliance in Salesforce?
A.
Use Role Hierarchy to control data access, implement password policies for user accounts, and use IP Restrictions to limit access to trusted networks.
B.
Enable Field Audit Trail, implement encryption for sensitive data, and configure two-factor authentication for all users.
C.
Enable Salesforce Shield to monitor data access and usage, configure data Classification for sensitive data, and use Event Monitoring to track user activity.
D.
Use the Salesforce Security Health Check to identify vulnerabilities, implement custom profiles and permission sets to control data access, and configure Data Loss Prevention policies to prevent data leakage.
Encryption at rest → Handled by Salesforce Shield Platform Encryption.
Notification of activities (user monitoring, data access) → Provided by Event Monitoring in Salesforce Shield.
Extensive field tracking → Achieved with Field Audit Trail, also part of Salesforce Shield.
That’s why the correct answer is the Salesforce Shield bundle, which directly addresses all three compliance needs.
Why not the others?
A. Role Hierarchy, Password Policies, IP Restrictions → These are basic Salesforce security features, but they don’t provide encryption at rest or activity monitoring.
B. Field Audit Trail + Encryption + 2FA → Close, but Field Audit Trail and Encryption require Shield anyway, and 2FA is important but doesn’t meet the monitoring requirement.
D. Security Health Check + DLP policies → Useful for improving org security posture, but Salesforce does not have native DLP policies like in other security platforms. This doesn’t satisfy the encryption + monitoring requirement.
Salesforce Health Cloud / Security Reference:
???? Salesforce Shield Overview:
“Use Shield Platform Encryption for encryption at rest.”
“Use Event Monitoring to monitor and track user activity across apps.”
“Use Field Audit Trail to retain field value changes for compliance requirements.”
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