In Salesforce Health Cloud, the Remote Monitoring capability enables healthcare providers to capture and analyze patient-generated health data (from devices such as glucose monitors, blood pressure cuffs, or fitness trackers).
To implement this functionality, the following records must be populated:
Units of Measure – Defines the measurement units (e.g., mmHg, bpm, mg/dL) for device readings.
Remote Monitoring Device Types – Represents the categories of patient devices (e.g., heart rate monitor, glucose meter).
Care Observations – Stores the actual readings (vital signs, measurements) coming from the devices.
Code Sets – Provides standardized medical coding (e.g., LOINC, SNOMED, ICD) for interoperability and classification of device data.
Together, these records form the Remote Monitoring data model.
Why not the others?
B. Units of Measure, Code Sets, Remote Monitoring Device Types, Care Episodes
Care Episodes are for tracking episodes of care, not device data.
C. Code Sets, Units of Measure, Care Metric Targets, Care Observations
Care Metric Targets are for goal setting, not required for capturing device data.
D. Code Sets, Biometrics, Care Observations, Chart Metrics
"Biometrics" and "Chart Metrics" are not the correct Health Cloud objects for Remote Monitoring; instead, Remote Monitoring Device Types + Care Observations are used.
Salesforce Health Cloud Reference:
???? Salesforce Health Cloud – Remote Patient Monitoring:
“Use Remote Monitoring Device Types, Units of Measure, Code Sets, and Care Observations to capture and store data from connected health devices.”
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