Required for representing patients and healthcare contacts.
“Person Accounts must be enabled before installing Health Cloud.”
— Reference: Health Cloud Installation Prerequisites
Enable Chatter:
Health Cloud uses Chatter for collaboration between care teams.
“Chatter must be enabled to use Health Cloud features like care coordination and notes.”
— Reference: Health Cloud Installation Prerequisites
Enable Contacts to Multiple Accounts:
Necessary to relate patients to multiple organizations/providers.
“Enable Contacts to Multiple Accounts to relate contacts (patients) to more than one account (e.g., provider, payer).”
— Reference: Health Cloud Installation Prerequisites
Other Options:
B. Enable Shield Event Monitoring: Not required for Health Cloud installation (but is a best practice for auditing and compliance in some orgs).
D. Enable Health Cloud Installation Monitor: Not a standard Salesforce setting or prerequisite.
[References:, Health Cloud Installation Prerequisites, ]
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