Salesforce - Implementing Field Service Lightning FSL-201 Question # 17 Topic 2 Discussion
FSL-201 Exam Topic 2 Question 17 Discussion:
Question #: 17
Topic #: 2
Universal Containers wants to ensure that Service Appointments are dispatched to Resources from the same Service Territory only. How can this be configured?
A.
Include the Match Territory Work Rule in the Scheduling Policy.
B.
Mark the Service Territory’s Resources as Required on the Service Appointments.
C.
Ensure the Resource’s Address is in the same Match Territory as the Service Appointments.
D.
Include the Resource Availability Work Rule in the Scheduling Policy.
Chosen Answer:
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