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Salesforce Certification Preparation for Platform App Builder (SU24) CRT-402 Question # 65 Topic 7 Discussion

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Salesforce Certification Preparation for Platform App Builder (SU24) CRT-402 Question # 65 Topic 7 Discussion

CRT-402 Exam Topic 7 Question 65 Discussion:
Question #: 65
Topic #: 7

The Director of customer service wants to receive a notification when a case stays in the '' new'' status for more than four business hours.

Which two automation processes should be used to accomplish this?

Choose 2 answers
A.

Escalation rules

B.

Flow Builder

C.

Process Builder

D.

Scheduled Apex

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Actual exam question for Salesforce CRT-402 exam by Kai3689 at Aug 3, 2025, 9:50:51 AM

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