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Salesforce Prepare for your Advanced Administrator Certification Exam (SP25) CRT-211 Question # 49 Topic 5 Discussion

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Salesforce Prepare for your Advanced Administrator Certification Exam (SP25) CRT-211 Question # 49 Topic 5 Discussion

CRT-211 Exam Topic 5 Question 49 Discussion:
Question #: 49
Topic #: 5

An auto-response rule sends en email using Template when the field Case Source Is 'email' and Template when Case Source is blank. A Process Builder updates Case Source to 'email' when a case is created using Email-to-Case and to web' when a case Is created using Web-to-Case. Otherwise, Case Source Is blank.

What will occur when a case is created from an Incoming email?
A.

Case Source updates to 'email' and an email is sent out using Template2.

B.

An email is sent out using Template and then Case Source updates to email'.

C.

An email la sent out using Template and then Case Source updates to 'email'.

D.

Case Source updates to email and an email Is sent out using Template1.

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Actual exam question for Salesforce CRT-211 exam by Vega5131 at Aug 3, 2025, 12:00:00 AM

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