Salesforce Certified Platform Strategy Designer (Plat-UX-102) Certified-Strategy-Designer Question # 10 Topic 2 Discussion

Salesforce Certified Platform Strategy Designer (Plat-UX-102) Certified-Strategy-Designer Question # 10 Topic 2 Discussion

Certified-Strategy-Designer Exam Topic 2 Question 10 Discussion:
Question #: 10
Topic #: 2

Cloud Kicks (CK) works with various technology platforms built up over decades of acquisitions. Each platform has a different level of design maturity, which creates a very inconsistent user experience. To prioritize what to address first, CK needs to assess the business impact.

Which method is typically used to Quantify design debt?


A.

User interviews


B.

Heuristic analysis


C.

NPS or CSAT


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