The Statement of Work (SOW) provides the BA with an overview of the project’s objectives, scope, and stakeholders:

Project Goals and Scope: The SOW typically outlines the purpose of the project, high-level deliverables, and boundaries.

Stakeholder Identification: It identifies key players and their roles, ensuring the BA understands the parties involved.

Background Information: The SOW includes contextual details about the business problem or opportunity driving the project, aiding in effective discovery.

Salesforce documentation emphasizes the importance of the SOW as a foundational document for project alignment.