Salesforce Certified Business Analyst (BA-201) Certified-Business-Analyst Question # 72 Topic 8 Discussion

Salesforce Certified Business Analyst (BA-201) Certified-Business-Analyst Question # 72 Topic 8 Discussion

Certified-Business-Analyst Exam Topic 8 Question 72 Discussion:
Question #: 72
Topic #: 8

New interns at Universal Containers have been tasked with following a new process to import leads from a spreadsheet into Salesforce. A business analyst is mapping the process to document the overall lead creation process.

What should the process map look like?


A.

A very detailed process map that is unambiguous and version controlled


B.

A somewhat detailed process map that is easy to remember and self- explanatory


C.

A simple process map that is high-level and covers key aspects


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