The business analyst at Northern Trail Outfitters receives a requirement from the CRM manager to have visibility into their team's queues to monitor open cases.
Which user story meets this requirement?
A.
As a CRM manager, I need a record-triggered flow to view my team's work queues so 1 can monitor their open tickets.
B.
As a CRM manager, I need to see my team’s work queues so I can monitor their open tickets.
C.
As a user, I need to see case queue to monitor my team's work.
Chosen Answer:
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