A governance structure is essential in every Revenue Cloud implementation.
It ensures:
✔ C — Clarity on roles & responsibilitiesAvoids confusion, ensures accountability.
✔ D — A communication plan between implementation team & customerCritical for issue management, design reviews, sprint planning.
✔ E — Alignment on assigned workEnsures no duplication, no missed tasks, and smooth execution.
Why A and B are incorrect:Option
Reason
A
Governance does not mean the team works independently.
B
Governance does not assign extra work to the customer.
Thus C, D, E is correct.
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